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Natural Resource Sector Business Service Desk

To better serve our clients, the Service Desk provides a single point of contact for GeoBC applications and services. Experienced client support staff are available to respond to questions either by phone or email on approximately 140 resource sector applications. All queries are tracked and kept open until a satisfactory outcome has been reached. If front-line staff are not able to provide an immediate answer, the question is redirected to a knowledgeable person.

Contact Information

Hours of Operation: 8:00 am to 4:30 pm (PST) Monday to Friday
*Please leave a voice message if you are calling after hours.

Phone (within Victoria): (250) 952-6801

Toll Free (within BC): 1-866-952-6801

E-Mail: (to open a ticket); (to just ask a question)


If you are experiencing any difficulties while using the ILRR, please take advantage of the self-help links (below) or contact us directly.

Self-Help Links