Natural Resource Sector Business Service Desk

To better serve our clients, the Service Desk provides a single point of contact for GeoBC applications and services. Experienced Client Support staff are available to respond to questions either by phone or email on approximately 140 resource sector applications. All queries are tracked and kept open until a satisfactory outcome has been reached. If front-line staff are not able to provide an immediate answer, the question is redirected to a knowledgeable person.

Contact Information

Hours of Operation: 8:00 am to 4:30 pm (PST) Monday to Friday
*Please leave a voice message if you are calling after hours

Phone (within Victoria): (250) 952-6801

Toll Free (within BC): 1-866-952-6801

E-Mail: GeoBC.ServiceDesk@gov.bc.ca

Application Support

The Service Desk provides helpdesk services for approximately 140 resource sector applications which include:

• Base Map Online store;

• Integrated Land Resource Registry

Internal Clients

Please note these links are available through the GeoBC INTRAnet (idir account required) only.

Should you wish to open an online Service request please logon to GeoBCServiceDesk.gov.bc.ca using your IDIR id and adding @BCGOV after your name or you can email the Service Desk at Service.Desk@geobc.gov.bc.ca.

Forms are available through the Service Desk online Service Catalogue at GeoBCServiceDesk.gov.bc.ca or hard copy forms are available at listing of forms.